Privacy Policy

Last Updated: July 21, 2026

The Bandido Solutions LLC, doing business as Bandido Solutions (“Bandido Solutions,” “Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, submit an inquiry, request a consultation or estimate, communicate with us, or otherwise interact with our services.

The Bandido Solutions LLC is a Washington limited liability company located at:

The Bandido Solutions LLC
8233 Steilacoom Blvd SW
Lakewood, WA 98498
United States

This Privacy Policy applies to information collected through:

• Our website at https://www.bandidosolutions.com/

• Website forms and landing pages operated by or on behalf of Bandido Solutions

• Telephone calls, emails, and text messages

• Consultation, estimate, design, remodeling, roofing, cabinetry, and construction inquiries

• Advertising and social-media campaigns

• Customer relationship management and communication platforms used by Bandido Solutions

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Bandido Solutions.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• First and last name
• Email address
• Telephone number
• Property or project address
• City, state, and ZIP code
• Preferred method of contact
• Project type
• Project goals and design preferences
• Estimated project budget
• Desired project timeline
• Information about your home, property, or proposed project
• Photographs, plans, measurements, inspiration images, or project documents
• Appointment or consultation information
• Messages, questions, feedback, and other information you submit
• Communication and marketing preferences

You are responsible for ensuring that you have permission to provide any information concerning another person.

Project and Customer Information

When you request or receive services from Bandido Solutions, we may collect additional information relating to your project, including:

• Consultation notes
• Estimates and proposals
• Contracts and change orders
• Material and finish selections
• Project schedules
• Property access information
• Customer communications
• Invoices and payment status
• Warranty or service-request information
• Before-and-after photographs
• Information necessary to coordinate with designers, contractors, subcontractors, suppliers, inspectors, or other project professionals

Payment Information

When payments are accepted electronically, payment information may be processed by a third-party payment processor.

Bandido Solutions generally does not directly store complete debit-card or credit-card numbers. Payment information submitted through a third-party processor is governed by that provider’s privacy policy and security practices.

Information Collected Automatically

When you visit our website or landing pages, certain information may be collected automatically, including:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Referring website or advertisement
• Pages viewed
• Links or buttons clicked
• Date and time of access
• Time spent on pages
• Approximate geographic location
• Website interactions
• Unique device or browser identifiers
• Diagnostic and performance information

This information may be collected through cookies, pixels, web beacons, analytics tools, advertising technologies, and similar technologies.

Information From Other Sources

We may receive information about you from other sources, including:

• Social-media platforms
• Advertising platforms
• Referral partners
• Lead-generation services
• Online directories
• Publicly available sources
• Contractors, suppliers, or project partners
• Customer relationship management providers
• Scheduling and communication platforms

The information we receive is subject to the privacy settings and policies of the source that provided it.

2. How We Use Your Information

We may use information collected about you to:

• Respond to questions and inquiries
• Contact you regarding a requested consultation, estimate, or service
• Evaluate your project needs
• Schedule appointments, showroom visits, consultations, and project meetings
• Prepare estimates, proposals, designs, agreements, and project documents
• Provide remodeling, design-build, roofing, cabinetry, construction, or related services
• Communicate about project status, selections, scheduling, changes, or next steps
• Maintain customer and project records
• Process payments and manage billing
• Provide customer service and warranty support
• Send appointment confirmations and reminders
• Send follow-up communications
• Personalize your website and customer experience
• Operate, maintain, troubleshoot, and improve our website
• Measure website traffic and marketing performance
• Understand which services and content are most useful to visitors
• Conduct advertising and remarketing campaigns
• Send newsletters, seasonal updates, promotions, or service announcements when permitted
• Request feedback or reviews
• Prevent fraud, misuse, or security incidents
• Protect our rights, property, employees, contractors, customers, and the public
• Comply with legal, regulatory, insurance, accounting, and contractual obligations
• Establish, exercise, or defend legal claims
• Carry out any other purpose disclosed when the information is collected or authorized by you

3. Email and Text-Message Communications

When you provide your email address or telephone number, Bandido Solutions may contact you regarding:

• Your inquiry
• Consultation scheduling
• Estimates or proposals
• Project updates
• Appointment confirmations and reminders
• Requested services
• Customer support
• Follow-up communications
• Relevant service announcements
• Promotional or marketing communications when permitted by law

Text-Message Consent

When you expressly consent to receive text messages, you authorize Bandido Solutions and its service providers to send text messages to the number you provided.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact us at info@bandidosolutions.com.

Opting out of promotional text messages will not prevent us from sending nonmarketing communications that are necessary to provide a requested service, manage an active project, or respond to you, when legally permitted.

Mobile information and text-message consent will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes. We may share information with service providers that help us deliver messages and manage customer communications, but only as necessary to perform those services on our behalf.

Carriers are not liable for delayed or undelivered messages.

Email Preferences

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the email.

Even after unsubscribing from promotional communications, we may continue to send transactional or service-related messages concerning an inquiry, appointment, contract, payment, active project, warranty matter, or other ongoing business relationship.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity, improve performance, and support advertising.

Cookies are small files stored on your browser or device. Cookies may be temporary session cookies or persistent cookies that remain until they expire or are deleted.

We may use the following types of cookies:

Essential Cookies

These cookies support core website functions, security, form submissions, and navigation.

Functionality Cookies

These cookies remember certain choices and help provide a more personalized website experience.

Analytics Cookies

These cookies help us understand how visitors find and use our website, which pages are visited, and how the website performs.

Advertising Cookies and Pixels

These technologies may help us measure advertising campaigns, understand whether visitors completed certain actions, and display relevant advertisements on third-party platforms.

You may manage cookies through your browser settings. Blocking cookies may affect the functionality of certain parts of the website.

5. Analytics and Advertising

We may use third-party analytics, advertising, and measurement services, including services offered by companies such as:

• Google
• Meta, including Facebook and Instagram
• Website hosting and content-management providers
• Customer relationship management providers
• Call-tracking or form-tracking providers

These providers may use cookies, pixels, device identifiers, and similar technologies to collect information about website visits and interactions.

Information may be used to:

• Measure website traffic
• Understand how visitors use our website
• Track form submissions or consultation requests
• Evaluate advertising performance
• Create advertising audiences
• Display relevant advertisements
• Limit repetitive advertisements
• Improve our marketing and website experience

Your interactions with these third-party services are also governed by their respective privacy policies and settings.

6. How We Share Information

We may share information in the circumstances described below.

Service Providers

We may share information with companies and individuals that provide services to Bandido Solutions, including:

• Website hosting and maintenance
• Customer relationship management
• Email and text-message delivery
• Appointment scheduling
• Analytics and advertising
• Payment processing
• Cloud storage
• Information technology and cybersecurity
• Accounting, legal, and insurance services
• Marketing and communications
• Document and electronic-signature services

These service providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by law and their agreements with us.

Project Professionals and Business Partners

When necessary to evaluate, plan, price, or complete a project, we may share appropriate information with:

• Employees
• Designers
• Project managers
• Contractors and subcontractors
• Architects and engineers
• Vendors and suppliers
• Delivery providers
• Inspectors
• Permit or government authorities
• Insurance providers
• Other professionals involved in your project

We limit this sharing to information reasonably necessary for the applicable service or project.

Legal and Safety Purposes

We may disclose information when we believe disclosure is necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, warrant, or lawful government request
• Enforce our contracts, policies, or legal rights
• Detect, investigate, or prevent fraud or wrongdoing
• Protect the safety of Bandido Solutions, our customers, our personnel, or the public
• Protect against legal liability

Business Transfers

If Bandido Solutions is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may share information for another purpose when you request, direct, or consent to the disclosure.

7. Sale of Personal Information

Bandido Solutions does not sell personal information for money.

Some privacy laws may define certain advertising or analytics activities as “selling,” “sharing,” or targeted advertising even when money is not exchanged. You may use available browser, device, advertising-platform, or cookie settings to limit certain tracking activities.

Bandido Solutions does not sell mobile telephone information or text-message consent data to third parties for their independent marketing purposes.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Provide requested services
• Maintain customer and project records
• Fulfill contracts
• Manage warranties or service obligations
• Comply with construction, permitting, tax, accounting, insurance, and legal requirements
• Resolve disputes
• Enforce agreements
• Protect our legitimate business interests

Retention periods vary depending on the nature of the information, the relationship, and applicable legal obligations.

We may retain certain information after a deletion request when retention is required or permitted by law.

9. Data Security

Bandido Solutions uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Please do not submit sensitive information through a general website contact form unless it is specifically requested and the form is designed to receive it.

10. Your Choices and Privacy Requests

Depending on your location and applicable law, you may have the right to request that we:

• Confirm whether we maintain personal information about you
• Provide access to certain personal information
• Correct inaccurate information
• Delete certain personal information
• Explain how information has been used or disclosed
• Limit certain marketing communications

You may submit a privacy request by emailing info@bandidosolutions.com.

We may need to verify your identity before completing a request. We may deny or limit a request when permitted or required by law, including when information must be retained for contractual, financial, warranty, safety, fraud-prevention, or legal purposes.

11. Do Not Track and Browser Privacy Signals

Some browsers offer “Do Not Track” settings or other privacy signals. Because there is not always a uniform industry standard for responding to these signals, our website may not respond to every browser-based signal.

You may adjust cookie, advertising, and privacy settings through your browser, device, or relevant third-party platform.

12. Children’s Privacy

Our website and services are intended for adults seeking residential or commercial design, remodeling, construction, roofing, cabinetry, or related services.

Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has submitted personal information to us, please contact info@bandidosolutions.com so we can review and, when appropriate, delete the information.

13. Photographs, Testimonials, and Project Content

Bandido Solutions may document projects through photographs or videos for operational, portfolio, quality-control, or marketing purposes.

We will obtain any permissions required by our agreement with you or applicable law before publicly using information that identifies you or clearly identifies the interior of your private residence.

Testimonials, reviews, photographs, or other content you voluntarily submit or authorize us to publish may be displayed on our website, social-media pages, advertisements, or other promotional materials.

Information you post publicly through social media or public review platforms is governed by the privacy settings and policies of those platforms.

14. Third-Party Links and Embedded Content

Our website may link to or display content from third-party websites, scheduling tools, social-media platforms, maps, financing providers, review platforms, or other services.

Bandido Solutions does not control the privacy, security, or content practices of third-party websites or services. This Privacy Policy does not apply to information collected directly by those third parties.

We encourage you to review the privacy policy of any third-party service you use.

15. Information Processing in the United States

Bandido Solutions operates in the United States. Information may be stored or processed in the United States or in other locations where our service providers operate.

Privacy laws in those locations may differ from the laws of your state or country. By interacting with our website or services, you understand that information may be processed in these locations, subject to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, vendors, business operations, or legal obligations.

When we update the policy, we will revise the “Last Updated” date at the top of this page. Changes become effective when the updated Privacy Policy is posted unless otherwise stated.

We encourage you to review this page periodically.

17. Contact Bandido Solutions

For questions, requests, or concerns regarding this Privacy Policy or how we handle personal information, contact:

The Bandido Solutions LLC
Doing Business As: Bandido Solutions
8233 Steilacoom Blvd SW
Lakewood, WA 98498
United States

Email: info@bandidosolutions.com
Website: https://www.bandidosolutions.com/